Question 1

Which operating systems can I install on the VPS?

Accepted Answer

You choose the OS at checkout: Debian 11/12, Ubuntu from 18.04 to 24.04, Rocky Linux 8, CentOS 7/8, MikroTik RouterOS and Windows Server 2019, 2022 or 2025. Windows and RouterOS are part of the standard offer, not a separate product. Thanks to KVM virtualization, each system runs as a full, isolated machine.

Question 2

How do I set up the free BGP session?

Accepted Answer

Order a VPS and request the session through a support ticket. We support as-set objects, verify your ASN and prefixes against IRR/RPKI databases, and then you can announce your own prefixes straight from the machine. The BGP session itself is free with every VPS.

Question 3

Can I upgrade my VPS later?

Accepted Answer

Yes, you can move to a bigger plan at any time, up to 64 GB RAM, paying only the prorated difference. Downgrades are not available, so it is worth starting with a smaller plan and growing as needed.

Question 4

Is the VPS protected against DDoS attacks?

Accepted Answer

Yes. Every VPS is covered by the multi-layer MatShield system with XDP/eBPF filtering. The multi-terabit protection is always on and included in the price of every plan.

Question 5

Can I share access to the VPS with someone else?

Accepted Answer

Yes. The MatHost panel supports subusers, so you can grant co-administrators access without handing over your own login details. This works for VPS machines as well as game servers.

Question 6

What protection do your servers provide against DDoS attacks?

Accepted Answer

All our servers are protected by the MatShield Anti-DDoS system, which effectively filters malicious traffic and ensures uninterrupted operation even during attack attempts. Our protection solutions work at the network and application level, guaranteeing service stability.

Question 7

How soon will my server be up and running after payment?

Accepted Answer

Activation of the server is automatic after payment is credited, usually within minutes.

Question 8

Do I have the option to install my own mods and plugins on the server?

Accepted Answer

Yes, we offer full access to server files via WebFTP in the panel and SFTP, so you can freely install your own modifications, plugins, and customize the server configuration according to your needs.

Question 9

What payment methods do you accept for hosting services?

Accepted Answer

We accept a variety of payment methods, including credit cards (Visa, Mastercard), bank transfers, BLIK, PayPal and popular online payment systems. Please refer to the payment section when placing your order for details.

Question 10

How does technical support work and what hours is it available?

Accepted Answer

Our technical support is available 24/7 through a ticket system. We usually respond to tickets within 15 minutes.

Question 11

Do you do automatic backups of your servers?

Accepted Answer

Yes, we perform daily backups for all servers, which are kept for 2 days, and additionally we offer the ability to manually create and restore backups from the customer panel.

Question 12

Can I upgrade my server?

Accepted Answer

Yes, you can increase your server resources at any time. The fee will be proportionally adjusted to the remaining subscription period, while we do not offer the ability to reduce server resources.

Question 13

How much does BGP cost?

Accepted Answer

Nothing - BGP is completely free and automated through the panel. We support as-set and you can announce your own prefixes right away. We verify IRR and RPKI, so make sure your entries are correct before activation.

Premium VPS Hosting

2G

4G

6G

8G

12G

16G

24G

32G

48G

Server management easier than ever

KVM with full root

Windows and MikroTik

Free BGP session

NVMe and Ryzen 9

Anti-DDoS included

Scale up to 64 GB

Systems you can install in one click

Our most frequently asked questions