Question 1

How do I install mods on my Factorio server?

Accepted Answer

Upload the mod files to the mods folder via WebFTP in your browser or via SFTP, then restart the server from the panel. Players need the same mods - when joining, the Factorio client offers to download the missing ones from the mod portal. Syncing takes a moment and needs no manual file copying.

Question 2

Can I upload my own save?

Accepted Answer

Yes. Upload the save file (.zip) to the saves folder via WebFTP or SFTP, select it as the starting map and start the server. Your factory continues exactly where you left off in single player.

Question 3

What UPS can I expect with a large factory?

Accepted Answer

Factorio's simulation depends mainly on single-core CPU performance, which is why the servers run on Ryzen 9 5900X with NVMe storage. The Nauvis plan (1 GB RAM, 5 PLN) is enough to start, while a megabase will feel better on Fulgora (4 GB RAM, 200% CPU, 20 PLN). You can upgrade at any time with prorated billing.

Question 4

How do my friends join the server?

Accepted Answer

After launch you get an IP address and port - friends enter them in the game using the Connect to address option. You can also list the server in the public in-game browser by editing server-settings.json via WebFTP. There is no slot limit on our side, and you can grant co-admins panel access as subusers.

Question 5

Can I upgrade when my factory grows?

Accepted Answer

Yes, you can upgrade the plan from the panel at any time and the price difference is billed proportionally. Moving from 1 GB to 2 GB or 4 GB RAM requires no file migration - your saves and mods stay in place.

Question 6

What protection do your servers provide against DDoS attacks?

Accepted Answer

All our servers are protected by the MatShield Anti-DDoS system, which effectively filters malicious traffic and ensures uninterrupted operation even during attack attempts. Our protection solutions work at the network and application level, guaranteeing service stability.

Question 7

How soon will my server be up and running after payment?

Accepted Answer

Activation of the server is automatic after payment is credited, usually within minutes.

Question 8

Do I have the option to install my own mods and plugins on the server?

Accepted Answer

Yes, we offer full access to server files via WebFTP in the panel and SFTP, so you can freely install your own modifications, plugins, and customize the server configuration according to your needs.

Question 9

What payment methods do you accept for hosting services?

Accepted Answer

We accept a variety of payment methods, including credit cards (Visa, Mastercard), bank transfers, BLIK, PayPal and popular online payment systems. Please refer to the payment section when placing your order for details.

Question 10

How does technical support work and what hours is it available?

Accepted Answer

Our technical support is available 24/7 through a ticket system. We usually respond to tickets within 15 minutes.

Question 11

Do you do automatic backups of your servers?

Accepted Answer

Yes, we perform daily backups for all servers, which are kept for 2 days, and additionally we offer the ability to manually create and restore backups from the customer panel.

Question 12

Can I upgrade my server?

Accepted Answer

Yes, you can increase your server resources at any time. The fee will be proportionally adjusted to the remaining subscription period, while we do not offer the ability to reduce server resources.

Question 13

How much does BGP cost?

Accepted Answer

Nothing - BGP is completely free and automated through the panel. We support as-set and you can announce your own prefixes right away. We verify IRR and RPKI, so make sure your entries are correct before activation.

Factorio Server Hosting

Nauvis

Vulcanus

Fulgora

Server management easier than ever

Mods via WebFTP

Save uploads

Headless 24/7

Stable UPS

Anti-DDoS included

No slot limits

Why host your Factorio server at MatHost.eu?

Our most frequently asked questions