Question 1

Will my Discord bot run 24/7?

Accepted Answer

Yes. The bot runs in a Docker container in the Atman WAW-1 data center in Warsaw, so it stays online around the clock even when your computer is off. MatShield anti-DDoS is always active, and you can watch resource usage live in the panel.

Question 2

How do I update my bot's code?

Accepted Answer

Upload new files over SFTP with any client or edit them directly in WebFTP in your browser. Once the changes are in place, restart the bot with one click in the panel. A daily backup lets you roll back to the previous version if something breaks.

Question 3

Which libraries and languages can I use?

Accepted Answer

The hosting is a Docker container with file access, so bots built for example with Node.js (discord.js) or Python (discord.py) run fine. You install dependencies the same way as in your local project and can store bot data in the included MariaDB database.

Question 4

How much RAM does a Discord bot need?

Accepted Answer

A typical moderation or command bot for one server usually fits the Small plan: 768 MB RAM and 2 GB NVMe for 5 PLN. For bots serving many servers or doing heavier work, pick Medium (1 GB RAM) or Big (2 GB RAM). You can upgrade at any time with pro-rated billing.

Question 5

How fast can I get my bot online?

Accepted Answer

The service activates automatically a few minutes after your payment clears via BLIK, card, PayPal or bank transfer. Then you upload your code over SFTP or WebFTP and start the bot from the panel. If anything comes up, support answers tickets 24/7, typically within about 15 minutes.

Question 6

What protection do your servers provide against DDoS attacks?

Accepted Answer

All our servers are protected by the MatShield Anti-DDoS system, which effectively filters malicious traffic and ensures uninterrupted operation even during attack attempts. Our protection solutions work at the network and application level, guaranteeing service stability.

Question 7

How soon will my server be up and running after payment?

Accepted Answer

Activation of the server is automatic after payment is credited, usually within minutes.

Question 8

Do I have the option to install my own mods and plugins on the server?

Accepted Answer

Yes, we offer full access to server files via WebFTP in the panel and SFTP, so you can freely install your own modifications, plugins, and customize the server configuration according to your needs.

Question 9

What payment methods do you accept for hosting services?

Accepted Answer

We accept a variety of payment methods, including credit cards (Visa, Mastercard), bank transfers, BLIK, PayPal and popular online payment systems. Please refer to the payment section when placing your order for details.

Question 10

How does technical support work and what hours is it available?

Accepted Answer

Our technical support is available 24/7 through a ticket system. We usually respond to tickets within 15 minutes.

Question 11

Do you do automatic backups of your servers?

Accepted Answer

Yes, we perform daily backups for all servers, which are kept for 2 days, and additionally we offer the ability to manually create and restore backups from the customer panel.

Question 12

Can I upgrade my server?

Accepted Answer

Yes, you can increase your server resources at any time. The fee will be proportionally adjusted to the remaining subscription period, while we do not offer the ability to reduce server resources.

Question 13

How much does BGP cost?

Accepted Answer

Nothing - BGP is completely free and automated through the panel. We support as-set and you can announce your own prefixes right away. We verify IRR and RPKI, so make sure your entries are correct before activation.

Discord Bot Hosting

Small

Medium

Big

Server management easier than ever

Online around the clock

Node.js and Python

Updates over SFTP

MariaDB included

Backups and live stats

Shared panel access

Why host your Discord bot at MatHost.eu?

Our most frequently asked questions