Question 1

What protection do your servers provide against DDoS attacks?

Accepted Answer

All our servers are protected by the MatShield Anti-DDoS system, which effectively filters malicious traffic and ensures uninterrupted operation even during attack attempts. Our protection solutions work at the network and application level, guaranteeing service stability.

Question 2

How soon will my server be up and running after payment?

Accepted Answer

Activation of the server is automatic after payment is credited, usually within minutes.

Question 3

Do I have the option to install my own mods and plugins on the server?

Accepted Answer

Yes, we offer full access to server files via WebFTP in the panel and SFTP, so you can freely install your own modifications, plugins, and customize the server configuration according to your needs.

Question 4

What payment methods do you accept for hosting services?

Accepted Answer

We accept a variety of payment methods, including credit cards (Visa, Mastercard), bank transfers, BLIK, PayPal and popular online payment systems. Please refer to the payment section when placing your order for details.

Question 5

How does technical support work and what hours is it available?

Accepted Answer

Our technical support is available 24/7 through a ticket system. We usually respond to tickets within 15 minutes.

Question 6

Do you do automatic backups of your servers?

Accepted Answer

Yes, we perform daily backups for all servers, which are kept for 2 days, and additionally we offer the ability to manually create and restore backups from the customer panel.

Question 7

Can I upgrade my server?

Accepted Answer

Yes, you can increase your server resources at any time. The fee will be proportionally adjusted to the remaining subscription period, while we do not offer the ability to reduce server resources.

Question 8

How much does BGP cost?

Accepted Answer

Nothing - BGP is completely free and automated through the panel. We support as-set and you can announce your own prefixes right away. We verify IRR and RPKI, so make sure your entries are correct before activation.

Game server, VPS and app hosting

Bot Discord

Minecraft

Factorio

SCP:SL

Palworld

Team Fortress

WebHost

Garry's Mod

Terraria

MTA / SA:MP

VPS

Hytale

TajMod

Counter Strike

Our most frequently asked questions